Shipping Policy
Radiant Glow Skincare currently ships exclusively within the United States. All orders are fulfilled from our U.S. fulfillment center in Texas.
Order Processing
We require approximately 1 business day to process and fulfill your order after payment has been successfully verified.
Orders are processed Monday through Friday, excluding U.S. holidays. Orders placed on weekends or holidays will begin processing on the next business day.
Once your order has entered the fulfillment process, we may be unable to make changes or cancellations. Please ensure that your shipping address is correct before completing your order.
Shipping & Delivery
Most orders are delivered within approximately 5-6 business days.
Delivery times are estimates and may occasionally be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.
Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking information.
Tracking
All shipped orders include tracking.
You will receive an email containing your tracking number once your order has been dispatched from our fulfillment center.
Tracking information may take some time to update after the carrier receives the package. If your tracking information has not updated after several business days, please contact us and we will be happy to assist you.
Multiple-Item Orders
If your order contains multiple products, items may occasionally arrive in separate packages depending on fulfillment requirements. If this occurs, you may receive more than one tracking number.
Shipping Availability
At this time, Radiant Glow Skincare ships exclusively within the United States.
We do not currently offer international shipping.
Lost, Missing, or Damaged Packages
If your package is delayed, damaged, or marked as delivered but cannot be located, please contact us at:
support@myradiantglowskincare.com
We will review the available tracking information and help determine the appropriate next steps.
For packages marked as delivered, we also recommend checking around the delivery location, with household members or neighbors, and contacting the carrier when appropriate.
Wrong Address Disclaimer
It is the responsibility of the customer to ensure that the shipping address entered at checkout is complete and accurate.
Because orders may enter fulfillment quickly, we cannot guarantee that address changes can be made after an order has been placed.
If you notice an error in your shipping address, please contact us as soon as possible.
Feedback & Questions
We would love to hear your feedback, questions, or concerns.
Please feel free to contact us at support@myradiantglowskincare.com.